Extended Warranty

60 day money back guarantee, 24 month warranty and a 12 month warranty extension for registered customers on our official website

● Requests Within Country of Purchase

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 20 days of purchase.

● Requests from Outside Country of Purchase

We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned, then we will offer a REFUND that is reasonable for both sides.

Unauthorized reselling of NOVETE products is strictly prohibited.

Last modified: 18/09/2018

Your product comes with a warranty. Enter your order number to sign up within 7 days of receiving your product to claim the extended warranty!

Tips
Your order number can be found on your purchase order/history, email, or invoice. The order number may vary depending on from which retailer you purchase your NOVETE product. Please see below for details:
Amazon xxx-xxxxxxx-xxxxxxx (17 digits)